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Life at CBS

Our mission is to make CBS the best place you ever choose to work.

Our Accreditations

We understand how much value our employees bring to the business, and we’re committed to helping you achieve your ambitions. It’s our people who make everything possible. We're proud to be recognised for the following accreditations.

Culture & Values

CBS is built on a great culture and set of values, which we live and breathe everyday. They define who we are as a company and inspire us as a team.

Pride

We work hard and with passion to make a difference, to achieve our goals, to be the best, so that we are always proud of ourselves, our team, and of CBS.

Integrity

We do things in the right way, to build trust in each other, to reward the support and loyalty shown by others, because we are a team and because we care.

Continuous Improvement

We strive for excellence and we challenge ourselves to always ask questions, to listen to others and to seek out new ideas so that we may learn, improve and evolve.

Accountability

We willingly take on our responsibilities and are committed to owning the challenges that we face and seizing the opportunities that present themselves.

Enjoyment

We come together to enjoy our work and enjoy being part of a team so that together we make the journey a fun one.

Our People
Find out what our people have to say about working at CBS.

Field Operations Manager

Read Kelly's Story
Corporate Product Manager
Read James' Story
Head of Key Accounts & Corporate
Read Andrew's Story
Key Account Manager
Read Nick's Story
QA & Support Manager
Read Natasha's Story
Field Operations Support Manager
Read Catherine's Story
Equity, Diversity & Inclusion

Our mission is to build and develop a diverse and inclusive workforce.
We’re an equal opportunity employer who recruits the right person for the job, regardless of age, race, disability status, sexual orientation, religion or any other part of your identity.

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Employees.
56% male, 43% female & 1% non-binary.
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Ethnicities represented within
the business.
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Raised for charity in 12 months from July 2022, to give back in our 20th anniversary year.
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Focused on ensuring we live and breathe our culture and wellbeing every day.
Explore Our Culture

Find out what else we have to offer.​

Careers

We recruit exceptional people who are passionate about delivering the very best to our customers, colleagues and company.

Find out more

Wellbeing

How you feel in the workplace is important.

Find out more

Giving Back to Our Community

We're passionate about supporting our local community and believe in giving back.

Find out more
Kelly Cooper 
Field Operations Manager 
Has your role changed since you joined CBS? 
I joined CBS in 2007 as a Fleet Administrator in our fleet department before joining our 'quote, order and delivery department' known as Driver Development (DD) in 2008, to manage our first automotive client Audi UK. After 15 years in DD I progressed to Field Operations Manager in April 2023.
What parts of your current role bring you the greatest amount of job satisfaction? 
I feel challenged in my role, I’m learning something new every day and enjoy the unknown of what the next day might bring. My role is home based, and I enjoy the flexibility of it, there’s no micromanagement and CBS trust the job gets done.



How would you describe your team culture in three words? 
Supportive, collaborative and flexible. 



What would be the best advice you could give to a new recruit at CBS?  
Be determined, and work hard to pursue your goals, don’t be discouraged any obstacles or setbacks and eventually you will achieve success. Observe what's going on around the business and be curious. 



What do you value most about working at CBS?  
The salary and benefits package is great! But also the work-life balance and having a positive work culture and good relationships within CBS make it enjoyable. 
James Howe 
 Corporate Product Manager
How has your role changed since joining CBS? 
I initially joined on a six-month fixed-term contract within our Marketing Department. Over a decade later I've held a range of roles including managing relationships with key OEM partners and, more recently, leading the development of our product portfolio aligned to customer feedback, market demands and legislative requirements.
What aspects of our current role bring you the greatest amount of job satisfaction? 
Collaborating on products across multiple teams and departments, I continually have the opportunity to connect with subject matter experts throughout the business. Every conversation gives me a chance to learn something new, take onboard a fresh perspective and carry valuable insights with me into future projects.
How would you describe your team culture in three words?  
Supportive. Inquisitive. Agile.
What would be the best advice you could give to a new recruit at CBS?  
Your fresh perspective could be exactly what pushes us forward. Don’t be afraid to speak up, challenge assumptions, and bring your unique experiences to the table. Innovation thrives when new voices are heard - and we're all ready to listen.
What do you value most about working at CBS?
The culture of continuous improvement. Everyone is encouraged to challenge the status quo and contribute fresh ideas, knowing they have the autonomy and support to make a real difference. There’s a shared commitment to being better today than we were yesterday - and that mindset makes CBS an exciting place to grow.
Andrew Sweeney 
 Head of Key Accounts & Corporate
Has your role changed since you joined CBS? 
I started as a Regional Manager in 2016, progressed to Key Account Manager in 2017, Major Account Manager in 2018, Operations Manager in 2020 and my current role, Head of Key Accounts in 2022.
What parts of your current role bring you the greatest amount of job satisfaction? 
I enjoy the feeling of responsibility and that my knowledge and experience can make a difference to CBS and my colleagues alike. 



How would you describe your team culture in three words? 
Family. Passionate. Committed.  
What would be the best advice you could give to a new recruit at CBS?  
There's no such thing as a silly question and never be afraid to ask the same question multiple times - our solutions can be complex, and it takes people some time to fully understand them. Everyone is here and willing to help.
What do you value most about working at CBS?  
Everyone is pulling the same rope in the same direction, a real team spirit, laid on a strong foundation of culture and values. 
Nicholas Vose 
 Key Account Manager
What parts of your current role bring you the greatest amount of job satisfaction? 
Having the autonomy and flexibility to help our customers with their challenges with the integrity of knowing it only benefits CBS if it first benefits our customers.
How would you describe your team culture in three words? 
How about two words - all in.
What would be the best advice you could give to a new recruit at CBS?  
Don't be frightened of asking lots of questions, even if you have to ask the same question more than once. 

What do you value most about working at CBS?  
The core values are not just written on the wall, it’s the culture. 
Natasha Earle 
 QA & Support Manager
What parts of your current role bring you the greatest amount of job satisfaction? 
Working with my team and wider department to successfully deliver new and improved functionality, usually to challenging deadlines. The way the team comes together is always impressive and shows how much pride we all take in our work. 



How would you describe your team culture in three words? 
Friendly, inclusive and collaborative.
What would be the best advice you could give to a new recruit at CBS?  
Take every opportunity you're given to sit with other teams and departments to get an understanding of how the whole company works together, you are likely to work with most people in some capacity.  
What do you value most about working at CBS?  
Flexibility within my role. There are times that I have to work long hours and put extra time and effort in, but I still feel my work-life balance is met. This has become even more important to me since having my son. 
Catherine Hart 
 Field Operations Support Manager
How has your role changed since joining CBS?
I began in a newly created role in 2019, initially supporting a team of Field Operations Managers. Over time, my responsibilities expanded to support the entire department, helping colleagues perform at their best. My role has evolved from admin-focused tasks to include business intelligence, data analysis, and change management - allowing me to contribute more strategically. I also coordinate departmental and cross-board social events to strengthen community spirit, and have actively supported the Equity, Diversity & Inclusion team to promote a more inclusive workplace.
What aspects of our current role bring you the greatest amount of job satisfaction?
I’m in a privileged position where I work closely with a wide range of people across CBS. I love being able to learn from others and pass those learnings on - it’s one of the most rewarding parts of my role. The collaborative nature of my work gives me a real sense of purpose and connection, and I genuinely enjoy being part of a team that supports and uplifts each other.
How would you describe your team culture in three words?  
Caring, sharing and challenging.
What would be the best advice you could give to a new recruit at CBS?  
We support each other with empathy, openly share knowledge and ideas, and push one another to grow and improve. Just go for it! Ask questions, get involved, be open to change - and most importantly, have fun. CBS is a fantastic company to work for, and the more you put in, the more you’ll get out. Embrace the opportunities, connect with people, and don’t be afraid to step outside your comfort zone.
What do you value most about working at CBS?
The more you engage, the more opportunities come your way. My core responsibilities have grown with me, and I have been encouraged by my manager to be curious and get stuck in. That’s something I truly value. I also really appreciate the trust and flexibility to shape my role.