Privacy Statement

What information do we collect about you?

The extent and type of information we receive from you on our website depends on the information you provide to us through our contact mailboxes and/or through the registration processes on our site.

How will we use the information about you?

The processing of your personal data by us is necessary for the performance of your contract. Therefore, we will only use your personally identifiable information to:

• Process your quote request
• Administer your Credit Agreement Contract
• Respond to your requests
• Provide you with information about CBS’s services

Your information is a contractual requirement. Failure to provide it will mean that we will be unable to process your application

We will not use your personal information for any automated decision-making or profiling purposes.

In addition to collecting key information to provide our service to you, we also collect Age Range & Job Role.
This is to help us identify suitable Insurance products for our customers and to provide statistical analysis on
users of our products. This additional data is not shared with anyone outside of CBH and any reporting of
this does not include your Personally Identifiable Information.

For any other purposes other than the above, we will obtain your permission.

We may share your personally identifiable information with:

People who provide a service to us or act on our behalf, on the understanding that they will keep the
information confidential. If they are located in another country (which may be outside the European
Economic Area), we will make sure that they agree to apply the same levels of protections as we are
required to apply to information held in the UK and to use your information only for the purpose of
providing the service to us.

Anyone to whom we transfer or may transfer our rights and duties under this agreement.

Any third party to whom we have a duty to do so in order to satisfy any legal or regulatory requirements.

Our policy is not to share personally identifiable information with third parties, unless required by law or is
required to perform our obligation to you.

The personal information you provide to us will be retained only for as long as necessary to fulfil the
purposes for which the information was collected or as required by law.

Marketing

We would like to send you information about special offers from time to time, that we think will be of interest to you.

You have the Right to object to your data being used for Direct Marketing purposes.

You have the right to withdraw your consent to receive marketing from us at any time. You can do this by either
contacting us directly. Alternatively, you can click ‘unsubscribe’ at the bottom of our e-bulletins.

Where CBS has been instructed by your Employer to provide you with promotional material in relation to your
Employee Car Benefit Scheme, you will receive this automatically.

Miss-use of your personal data

You have the right to complain to the Information Commissioner’s Office (ICO) if you feel that there is a problem with the way we are handling your personal data.

Your rights

Under the General Data Protection Regulations (GDPR), you, as the data subject, have the following rights:

The right to be informed

You have the right to be informed about how we use your personal data.

This includes:

• Who we are
• Any legal reason for us requiring your data
• How long we will keep your data for
• The existence of your rights under the General Data Protection Regulations

You will find all this information and more, relating to the use of your personal data, contained within this Privacy Statement.

The right to be informed

You have the right to obtain:

• Confirmation that your data is being processed by us
• Access to the personal data we hold on you

The right to rectification

You have the right to have your personal data rectified if it is inaccurate or incomplete

The right to erasure

You have the right to request the deletion or removal of your personal data, where there is no compelling reason for its
continued processing, such as at the end of your contract.

The right to restrict processing

You have the right to request that we restrict further processing of your personal data where:

• You contest the accuracy of the personal data we hold on you, until it has been rectified and verified
• You have objected to us processing your personal data (where there is a legitimate reason for the processing such as a performance of a contract) until your objection has been fully considered and a decision made
• Processing is unlawful and you request the process of your data be restricted instead of erased

The right to object

Where we process your personal data for the performance of your contract, you have the right to object to the processing, however, this must be on grounds relating to your particular situation. In these circumstances, we will stop processing your personal data unless:

• We can demonstrate compelling legitimate grounds for the processing, or
• The processing is for the establishment, exercise or defence of legal claims

Where we process your personal data for direct marketing purposes, you have the right to object at any time.
If you object to your personal data being processed for direct marketing purposes:

• We will stop the processing as soon as we receive your objection
• We will deal with your objection at any time and free of charge

Rights in relation to automated decision making and profiling

You have the right not to be subject to a decision when:

• It is based on automated processing, and
• It produces a legal effect or a similarly significant effect on you

We will not use your personal information for any automated decision-making or profiling purposes.